Terms and Conditions for 388game Pakistan

1. Introduction

Welcome to 388game — Pakistan's dedicated online gaming and sports betting platform. 388game provides cricket betting, sports wagering, card games including Teen Patti and Baccarat, Aviator, Ludo, fishing games and a range of other gaming products to registered players in Pakistan and other permitted jurisdictions.

The platform is operated under a valid international gaming licence. All games offered by 388game use certified random number generation (RNG) technology that has been independently tested and audited for fairness. All financial transactions on 388game are conducted in Pakistani Rupees (PKR) using local payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard.

These Terms apply to all services offered by 388game, including but not limited to the website accessible at 388game.ws, any mobile-optimised interface, any promotional programmes and all customer support interactions. By continuing to use 388game after any revision of these Terms, you accept the updated Terms in full.

2. Eligibility

To register and play on 388game, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis for as long as your account remains active:

• You must be at least 18 years of age. 388game strictly prohibits the use of its platform by minors. Any account found to have been opened by or on behalf of a person under 18 will be immediately closed and any funds in the account will be handled in accordance with applicable regulations.
• You must be a human individual acting in your own personal capacity. Corporate entities, automated systems, bots and proxies are not permitted to register or operate accounts on 388game.
• You must be the beneficial owner of the payment method used to fund your 388game account. Using another person's Easypaisa wallet, JazzCash account, bank account or card is not permitted.
• You must not be accessing 388game from a jurisdiction where online gaming is prohibited by applicable law. It is your responsibility to understand and comply with the laws of your jurisdiction before registering.
• You must not currently be subject to a self-exclusion arrangement on 388game or any recognised gambling treatment programme that would make your participation inappropriate.

388game reserves the right to request proof of age, identity and payment method ownership at any time. Accounts will be suspended pending verification if documentation is not provided within the requested timeframe.

3. Account Registration

Each player is permitted to hold exactly one registered account on 388game. Opening or attempting to open more than one account is a material breach of these Terms and may result in all associated accounts being closed and balances forfeited.

When registering your 388game account, you agree to provide accurate, current and complete information including your real full name, a valid Pakistani mobile number and a valid email address. You must update this information promptly if it changes.

3.1 Account Security

You are responsible for maintaining the security and confidentiality of your 388game login credentials. You must not share your password or allow any other person to access your account. 388game will not be liable for any losses arising from unauthorised use of your account where you have failed to protect your login details.

If you believe your account has been accessed without your authorisation, you must contact 388game support immediately at support@388game.ws. The account will be suspended pending investigation.

3.2 Account Verification (KYC)

388game may require you to verify your identity ("Know Your Customer" or KYC process) before processing withdrawals or at any other time at the platform's reasonable discretion. You may be asked to provide a copy of your national identity card (CNIC), proof of address and proof of ownership of your payment method. Failure to complete KYC when requested will result in withdrawal restrictions until verification is completed.

4. Deposits and Withdrawals

All transactions on 388game are conducted in Pakistani Rupees (PKR). The platform does not accept or process transactions in any foreign currency, and no currency conversion fees apply to any transaction on 388game.

4.1 Accepted Payment Methods

388game accepts the following payment methods for deposits and withdrawals: Easypaisa, JazzCash, NayaPay, SadaPay, standard Pakistani bank IBFT transfers and Visa/Mastercard debit and credit cards issued by Pakistani banks. The availability of specific methods may vary and the current list is always shown in your account payment section.

4.2 Deposit Terms

• Minimum deposit amounts vary by payment method and are displayed in your account before you initiate a transaction.
• Deposits via Easypaisa, JazzCash, NayaPay and SadaPay are generally credited to your 388game balance instantly or within a few minutes.
• Bank IBFT deposits may take up to one business day to reflect depending on your bank's processing times.
• All deposits must originate from a payment method registered in your own name. Third-party funding is strictly prohibited.

4.3 Withdrawal Terms

• Withdrawals may only be processed to the same payment method used for deposits, or to a verified method in your own name.
• Minimum withdrawal amounts are displayed in your account settings.
• 388game processes withdrawal requests within 24 hours for standard accounts and within 4 hours for verified KYC-complete accounts, subject to the payment method's own processing times.
• Bonus funds are not withdrawable until applicable wagering requirements have been met in full.
• 388game reserves the right to request additional documentation before processing any withdrawal if anti-fraud checks flag the request.

5. Bonuses and Promotions

388game offers various bonuses and promotional offers to registered players. These may include welcome deposit bonuses, reload bonuses, free bet credits, cashback offers, tournament prizes and referral rewards. All bonuses are subject to the specific terms attached to each offer as well as the general bonus conditions set out in this section.

5.1 General Bonus Conditions

• Bonus funds must be wagered a minimum number of times (the "wagering requirement") before any associated winnings can be withdrawn. The specific wagering requirement is stated on each promotion page at 388game.
• Where a wagering requirement applies, only real-money wagers contribute to meeting the requirement unless the promotion specifies otherwise.
• Bonuses are intended for the personal use of the player to whom they are issued. Transferring, selling or attempting to exploit bonuses through coordinated play is prohibited.
• 388game reserves the right to withdraw any bonus or associated winnings if there is reasonable evidence of abuse, exploitation or a breach of these Terms.
• Bonuses cannot be combined with other active bonuses unless the promotion explicitly permits this.

5.2 Referral Programme

Players who refer friends to 388game through the official referral programme are entitled to the rewards set out on the Refer a Friend page. Referral rewards are credited once the referred player completes their first qualifying deposit and the account has been verified. Self-referral and the creation of duplicate accounts to generate referral rewards are strictly prohibited and will result in forfeiture of all rewards and closure of all associated accounts.

6. Game Rules and Betting

All games available on 388game are governed by their individual game rules, which are accessible from each game's interface. By placing a bet or entering a game, you confirm that you understand and accept the rules of that game.

6.1 Sports Betting

Sports bets placed on 388game are subject to the individual market rules for each sport and competition. Key principles include: odds displayed are current at the time of bet acceptance; bets are confirmed at the odds shown at the moment of placement; in-play bets may be suspended briefly around key events; and if a match is abandoned or voided, bets are settled according to the rules published for that market.

6.2 Cricket Betting Specific Rules

For cricket markets on 388game: a match must be completed (or declared a result under Duckworth-Lewis method) for bets to stand; if a match is abandoned without a result, match winner bets are voided and stakes returned; ball-by-ball and over-by-over in-play markets settle on the official recorded outcome for that specific delivery or over.

6.3 Card Games

Card game outcomes at 388game are determined by a certified RNG shuffle for digital games. All game results are final once a hand or round is completed and confirmed on screen. Disconnection during a hand will be handled according to the platform's disconnection policy — if your session drops mid-hand, the outcome is determined as if the hand was auto-folded or the default action was taken.

6.4 Minimum and Maximum Stakes

Minimum and maximum stake limits apply per market and per game at 388game. These limits are displayed before you confirm any wager. 388game reserves the right to adjust stake limits at any time and without prior notice, including for specific accounts where warranted by risk management requirements.

7. Fair Play Policy

388game is committed to maintaining a fair and honest gaming environment for all players. The following activities are strictly prohibited and will result in immediate account suspension and potential forfeiture of balances:

• Collusion: Coordinating play with other players to gain an unfair advantage, particularly in poker and card games.
• Chip Dumping: Deliberately losing chips or bets to another account to transfer funds.
• Bonus Abuse: Exploiting bonus structures through coordinated betting patterns, hedging or systematic low-risk exploitation.
• Use of Bots or Automation: Using any automated software, script or AI tool to interact with 388game in place of genuine human play.
• Arbitrage Abuse: Systematic exploitation of pricing errors or guaranteed-profit betting patterns designed to extract value rather than engage in genuine entertainment betting.
• Identity Fraud: Registering under a false identity, using another person's identity or payment details, or creating multiple accounts.

388game uses sophisticated monitoring tools to detect all of the above. Where prohibited activity is detected, the platform will freeze the account, conduct an investigation and take appropriate action including balance forfeiture, account closure and reporting to relevant authorities where required by law.

8. Responsible Gaming

388game takes responsible gaming seriously. We believe that gaming should be an enjoyable form of entertainment, and we are committed to providing tools and support to help players maintain control over their activity on the platform.

The following responsible gaming tools are available to all registered 388game players and can be accessed from your account settings at any time:

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit into your 388game account.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a specified period.
• Reality Checks: Regular on-screen notifications during gaming sessions reminding you of time elapsed and net winnings or losses.
• Self-Exclusion: Request a temporary or permanent self-exclusion that prevents you from accessing your account for a set period.
• Account Cooling-Off: Take a short break of 24 hours, 7 days or 30 days without permanent closure.

If you are concerned about your gaming habits, 388game support staff can be reached at support@388game.ws to discuss your options. For independent support resources in Pakistan, please visit the Responsible Gaming page on 388game.

9. Privacy and Data

The collection, use and storage of your personal data by 388game is governed by the 388game Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy can be accessed at /privacy-policy.

In summary, 388game collects personal data for the following purposes: account registration and verification; processing deposits and withdrawals; fraud prevention and security monitoring; customer support; and (with your consent) promotional communications. 388game does not sell your personal data to third parties.

Data is retained for as long as your account is active and for a period thereafter as required by applicable law and our licensing obligations. You may request access to your personal data or request its deletion (subject to legal retention requirements) by contacting support@388game.ws.

10. Intellectual Property

All content on the 388game platform — including the website design, logos, graphics, text, game interfaces, software and any other material — is the property of 388game or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 388game platform for your personal entertainment only. You may not copy, reproduce, distribute, modify, publicly display, create derivative works from or reverse-engineer any part of the 388game platform without express written permission from 388game.

The 388game name, logo and brand marks are registered trademarks. Unauthorised use of these marks in any context is strictly prohibited.

11. Limitation of Liability

388game provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, 388game shall not be liable for: any loss of winnings resulting from technical failures outside our control; losses arising from the player's own internet connection issues; any indirect, incidental, consequential or punitive damages arising from use of the platform; or losses arising from force majeure events including but not limited to power outages, natural disasters, government action or third-party service failures.

Our total liability to you for any direct losses arising from a proven breach of these Terms shall not exceed the total deposits made by you in the 30 days preceding the event giving rise to the claim.

12. Account Suspension and Closure

388game reserves the right to suspend, restrict or close any account at any time if:

• There is reasonable suspicion of a breach of these Terms.
• There is reasonable suspicion of fraudulent activity, money laundering or any other illegal activity.
• The account is subject to a legal hold, court order or regulatory direction.
• The player has failed to complete requested KYC verification within the required timeframe.
• The player is found to be under the age of 18.
• The account has been inactive for 12 consecutive months (dormant account policy applies).

In cases where an account is closed due to a breach of these Terms, 388game may withhold the balance pending investigation. Where no breach is found, remaining balance will be returned to the player's verified payment method.

Players may close their own 388game account at any time by contacting support@388game.ws. Upon self-initiated closure, any verified balance (excluding unmet bonus funds) will be returned within the standard withdrawal processing timeframe.

13. Amendments to These Terms

388game reserves the right to amend, update or replace these Terms at any time. When material changes are made, we will notify registered players by email and by displaying a notice on the platform. The date at the top of this page will always reflect when the Terms were last updated.

Continued use of the 388game platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the platform and may close your account by contacting support.

Non-material changes — such as typographical corrections or minor clarifications that do not change the substance of any provision — may be made without prior notice.

14. Governing Law and Dispute Resolution

388game operates under the laws of its licensing jurisdiction. These Terms shall be governed by and construed in accordance with the laws of the licensing jurisdiction, without regard to conflict of law principles.

In the event of a dispute between you and 388game, we encourage you to contact our support team in the first instance at support@388game.ws. The majority of disputes are resolved promptly through direct communication.

If a dispute cannot be resolved informally, it may be referred to the relevant regulatory authority under our gaming licence. Details of the applicable regulatory authority are available on request from 388game support.

You and 388game agree that any formal legal proceedings shall be conducted in the language of these Terms (English) and in the courts of the applicable jurisdiction, unless otherwise required by mandatory local law.

15. Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your 388game account, please contact our support team:

These Terms and Conditions were last updated on 1 January 2025. The version published on this page at any given time is the version currently in effect for all 388game accounts.